Frequently Asked Questions: Emirg Services
List of services
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What type of air conditioning system is best for my home or business?List Item 1
The right system depends on the size of your space, how many rooms you want to cool or heat, and your budget. We will assess your need and recommend an option most suitable to you, whether split system, ducted or a multi-head or package unit.
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What size air conditioner do I need?List Item 2
Correct sizing is essential for comfort and efficiency. During our site inspection, we’ll calculate the right size unit based on your room dimensions, layout, and insulation.
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How long does an air conditioning installation usually take?List Item 3
Most single split system installations can be completed in half a day, while larger ducted systems usually take 1–3 days. We’ll provide a clear timeline before starting.
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What brands of air conditioning systems do you supply and install?List Item 4
We work with leading brands known for reliability and energy efficiency, including Daikin, Mitsubishi Electric, and Temperzone. If you have a system you would like us to install, please send us an enquiry and we can assist you.
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Do you provide both residential and commercial services?
Yes, we service both homes and businesses, from small offices to large commercial and industrial spaces.
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How much does a new air conditioning system cost to install?
Costs vary depending on the type of system, the size of the area, and installation requirements. We provide detailed, obligation-free quotes so you know exactly what to expect.
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Can you replace my old unit with a new system in the same location?
In most cases, yes. We’ll inspect your existing setup and advise whether it’s suitable for a direct replacement.
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Do you remove and dispose of old systems?
Yes, we can safely remove and dispose of your old air conditioner as part of the installation service. All disposal process adhere to current Arctick legislation.
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How often should I service my air conditioner?
We recommend at least one service per year for domestic systems and more frequently for commercial systems. Regular servicing keeps your unit efficient and extends its lifespan.
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What is included in a standard air conditioning service?
A service typically includes cleaning filters, flushing drain lines, inspecting electrical components, and ensuring the system runs efficiently and safely.
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Do you offer maintenance contracts or preventative maintenance plans?
Yes, we offer customised maintenance plans to suit both homes and businesses. These plans provide peace of mind and help prevent costly breakdowns.
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How can I tell if my air conditioner needs servicing?
Signs include reduced cooling or heating, unusual noises, bad odours, or higher energy bills. If you notice any of these, it’s time to book a service.
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Do you provide emergency repair services?
A: Yes, we offer prompt breakdown support to get your system running again as quickly as possible.
We also offer an afterhours call out service for our contractual, commercial and industrial clients.
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How quickly do you respond to a breakdown?
Response times depend on demand, but we always prioritise urgent breakdowns and aim to attend as soon as possible, often same day service.
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Do you repair all brands and models?
Our technicians are trained to service and repair most major brands and models.
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What warranties come with the systems you install?
Most leading brands come with a 5-year manufacturer’s warranty on parts and labour.
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Do you provide user training on how to operate my new system?
Yes, our technicians will show you how to use your new unit, set timers, and operate the controllers.
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